Storage licence terms

You take a licence to keep your goods in the space described in your booking. You do not take a tenancy or any interest in the land, and you have no exclusive possession beyond the right to store your goods.

Your agreement is with Stashly. Stashly licenses the space from the host. This is why the host is never responsible for chasing payment or dealing with goods left behind.

Rent is payable monthly in advance on the first day of each month. Your first payment is taken when the booking is confirmed and covers the remainder of your first month at a daily rate, so your first full monthly payment falls on the following 1st.

A single service fee is payable alongside rent, shown before you pay. Part of it funds the host guarantee and clearance process; it is not insurance on your goods, which remain your responsibility to insure.

If a monthly payment fails and remains unpaid five days after its due date, a late payment fee of CAD 25 may be added to your account, once per missed monthly cycle. It is a flat administrative charge, not interest, and it never compounds.

If your account falls into arrears we may suspend your access to the space.

Where rent remains unpaid we will serve written notice requiring you to collect your goods, giving you at least fifteen days and telling you exactly what you owe, how it is calculated day by day, and how to redeem your goods. If you do not collect them, we may arrange for them to be moved to a licensed storage facility in your name and at your cost, and we may apply your deposit toward that cost. Stashly does not sell your goods. Once they are with that facility, the storage lien rules under Ontario's Repair and Storage Liens Act apply between you and it, including your right to redeem them.

Nothing in these terms affects the rights of any third party who owns goods you have stored.

You are booking online, so this is an internet agreement under Ontario's Consumer Protection Act, 2002. You may cancel it at any time from the day you book until seven days after you receive your written copy of it, for any reason, and be refunded.

We email you the full licence the moment you book, so you have your copy immediately rather than waiting the fifteen days the Act allows. To cancel, use the cancel button on your booking page, which refunds you in full straight away, or reply to that email, or contact support.

Nothing in this licence removes or shortens that right.

You confirm that nothing on the prohibited items list will be stored, and that you own or have the right to store everything you place in the space.

Either party may end the licence on the notice period shown in your booking after the minimum term. Your deposit, if any, is returned within ten days of the space being vacated in good condition.