How Stashly keeps this safe
Renting a stranger's garage only works if nobody is left carrying a risk they didn't sign up for. So Stashly sits in the middle as the actual counterparty, not an introducer, with a proper contract on both sides. Here's what that means in practice, and what stays your job.
A flat Stashly protection fee is included in every booking. It funds the host guarantee and clearance below. It is not insurance on your belongings, you insure those yourself.
What Stashly handles
- Verifies every renter's ID before they can book.
- Reviews each space before it goes live.
- Holds the money and pays the host on the same date every month.
- Keeps the host paid, up to three months, while a default is dealt with.
- Serves the legal notices and pays for clearance if goods are abandoned.
- Is the company on the other end of the phone when something needs sorting.
The host guarantee
Hosts get paid on the same date every month whether or not the renter has paid us. If someone falls into arrears we keep the host whole while we deal with it, up to three months.
If a renter abandons their belongings, we serve the formal notices, we book and pay for the clearance, and we account to the renter for anything the goods are sold for. The host is never asked to move a stranger's things or to fund it.
This is the reason spaces can be booked instantly. Take the risk off the host, and there's no reason for them to want to meet everybody first.
Your part
- Insure your own belongings, the same as you would at home, most contents policies extend to goods kept off-site.
- Store only what's allowed, and only what you own or have the right to store.
- Take dated photos when you move in. They settle any dispute far faster.
A real company on both sides of the deal
That's what turns two strangers and a garage into something you'd actually trust.
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